Privacy Policy

Last updated: June 4, 2025

Melissa Avina, LMFT (“we,” “us,” or “our”) is committed to protecting your privacy. Please read this Privacy Policy carefully. It explains how we collect, use, and protect your information when you visit https://www.melissaavinalmft.com (“Website”).

By accessing or using this Website, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please do not use the Website.

Information We Collect

We may collect personal information you voluntarily provide through forms, including:

• Name

• Email address

• Phone number

• Any information you include in contact or inquiry forms

In addition, we may collect non-identifiable data such as:

• IP address

• Device type

• Pages visited and time spent

• Browser type and settings

• Website interaction (via cookies or analytics tools)

How We Use Your Information

We use your information to:

• Respond to inquiries or messages

• Schedule therapy consultations or appointments

• Analyze website traffic and performance (via analytics tools)

• Improve the user experience of our Website

We do not use your personal information for advertising purposes, nor do we use it to make decisions about your therapy or mental health care.

Confidentiality and Mental Health Information

This Website is intended for general educational and informational purposes only. It is not a HIPAA-compliant portal for therapy services. Please do not submit private health information through this Website in contact form submissions. A therapist-client relationship is only established after formal consent and documentation is completed, not through this Website or email inquiries. Once a therapy relationship is established, all communication will occur through secure, HIPAA-compliant platforms.

Cookies and Tracking Technologies

We may use cookies to improve website functionality and monitor traffic. Cookies help us understand how you use the Website, personalize your experience, and enhance performance.

You can choose to disable cookies through your browser settings, though this may limit your use of certain website features.

Analytics

This Website uses Google Analytics to understand how visitors interact with the site. Google Analytics collects anonymous data such as time spent on pages, general location, and user flow. To opt out, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout/

California Privacy Rights
Under the California Consumer Privacy Act (CCPA), you have the right to request access to or deletion of any personal data collected by this site. To make a request, please use the contact form.

Third-Party Links

Our Website may include links to external websites for resources or educational purposes. We are not responsible for the privacy practices, policies, or content of third-party websites. Please review their privacy policies individually.

Children’s Privacy

This Website is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn we have received information from a child, we will delete it promptly.

Data Sharing

We do not sell or share your personal information with third parties. Your information is only accessed internally for administrative, customer service, or analytic purposes.

“Do Not Track” Requests

Some browsers offer a “Do Not Track” (DNT) feature. This Website does not currently respond to DNT signals.

Your Rights

If you have submitted personal information and wish to review, update, or request its deletion, you may email us at: melissaavinalmft@gmail.com

Please note, any requests related to therapy services will be handled in accordance with California law and professional ethical standards.

Changes to This Privacy Policy

We may update this policy occasionally. When we do, we’ll revise the "Last Updated" date above. Continued use of this Website means you accept any future updates to this policy.

Contact Us

If you have questions about this Privacy Policy, contact:

Melissa Avina, LMFT
Email: melissaavinalmft@gmail.com
Phone:(559) 235-7614